客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意,特殊要求將視實際狀況安排,有可能會產生額外費用。 A damage deposit of MYR 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All in-house guests can enjoy our complimentary shuttle service to the following hospitals: • Loh Guan Lye Hospital • Adventist Hospital • Island Hospital • Northern Hospital • Gleneagles Hospital Shuttle Schedule • Service Hours: 8:00 AM – 11:00 AM (Monday to Friday) • Last Shuttle Service to Hospital : 10:30am * Final Shuttle Shuttle : 11:00am drop-off at Gurney Plaza To take advantage of this service, kindly register at the front desk. Please note that seats are available on a first-come, first-served basis. Maintenance work of the Vouk Hotel Suites, Penang will be carried out from 09:00 to 18:30.