Agumar Atocha
+ 80
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Reception 24h
Ristorante
Non fumatori
Agumar Atocha: recensioni
Recensioni di 
Viaggiatore anonimo
Data del commento: 11 lug 2026
Periodo del soggiorno: lug 2026
Beautiful hotel with a great staff. We rented one of the 4 bed family rooms. It was a great price, very clean, and was perfect for our family for 1 night after arriving in Madrid..
Viaggiatore anonimo
Data del commento: 24 giu 2026
Periodo del soggiorno: giu 2026
We had three of us in one room with 4 beds. Very spacious room and bathroom. Very comfortable accommodation and convenient location
Viaggiatore anonimo
Data del commento: 22 giu 2026
Periodo del soggiorno: mag 2026
I had a bittersweet experience. More bitter than sweet. The hotel had a great location and staff were gentle. The bed mattress was old and very uncomfortable but we did not complain.
The drama started when I requested to iron my clothes for a series of business meetings. They shrunk the clothes (I.e they washed and dried them in machine against our request or label instructions). When we complained, the front desk manager indicated that it was not the hotel’s problem as they outsource the service. When I indicated that the order form has the hotel’s logo and not the third company’s, he insisted it was not his problem.
They called the manager of the third company, and she indicated that the employee who made the mistake was going to pay for the clothes. We said it was not acceptable as companies have insurance and employees are covered by them. Rather than punishing employees, they should train them. Furthermore, paying for the clothes would reduce significantly the employee’s income for that month. They asked my account number so that the employee could transfer me. I said no. Not sure that’s even legal.
Instead, we asked the hotel whether they could offer an alternative to compensate for the damage (e.g a courtesy night). They said it was not possible. When we checked out, they even wanted us to pay for the laundry service! Which, eventually did not charge, after we objected.
Conclusion: if you stay in this hotel and you have a problem, good luck! - you are on your own.
The drama started when I requested to iron my clothes for a series of business meetings. They shrunk the clothes (I.e they washed and dried them in machine against our request or label instructions). When we complained, the front desk manager indicated that it was not the hotel’s problem as they outsource the service. When I indicated that the order form has the hotel’s logo and not the third company’s, he insisted it was not his problem.
They called the manager of the third company, and she indicated that the employee who made the mistake was going to pay for the clothes. We said it was not acceptable as companies have insurance and employees are covered by them. Rather than punishing employees, they should train them. Furthermore, paying for the clothes would reduce significantly the employee’s income for that month. They asked my account number so that the employee could transfer me. I said no. Not sure that’s even legal.
Instead, we asked the hotel whether they could offer an alternative to compensate for the damage (e.g a courtesy night). They said it was not possible. When we checked out, they even wanted us to pay for the laundry service! Which, eventually did not charge, after we objected.
Conclusion: if you stay in this hotel and you have a problem, good luck! - you are on your own.
Viaggiatore anonimo
Data del commento: 14 giu 2026
Periodo del soggiorno: giu 2026
Temperature was summer high and air conditioner worked only on the entrance bedroom of the suite. they came to fix it but only worked for half a day. Returned to the same hotel two weeks later, as scheduled and pre paid on our trip, gave us same room and air conditioner problem stil not fixed. Front desk clerk extremely nice to a visitor that tipped him, we asked nicely for an extra pillow and mumble did not have extras and walked away.
Viaggiatore anonimo
Data del commento: 14 giu 2026
Periodo del soggiorno: giu 2026
They have luggage drop off for before and after your stay if needed. Within walking distance from Atocha. Very helpful staff
Esplora i dintorni
Paseo Reina Cristina, 7, Retiro, Madrid, 28014, Spagna|1,82 km dal centro
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
fino a 2 anni
Gratis
Animali domestici non ammessi
Colazione disponibile
Prezzo colazione
NT$521 (circa 14 EUR) a persona
Orari colazione
Dalle 07:30 alle 10:30, da lunedì a domenica
Siete pregati di comunicare in anticipo a Agumar Atocha l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale. Se non siete gli intestatari della carta utilizzata per il pagamento, il titolare dovrà inviare un'autorizzazione via e-mail all'hotel, allegando una scansione fronte/retro della carta di credito e della propria carta d'identità. I recapiti della struttura sono riportati sulla conferma della prenotazione. Per le prenotazioni di soggiorni di più di 6 notti, siete pregati di contattare l'hotel per organizzare il pagamento anticipato. Le prenotazioni di più di 5 camere potrebbero essere soggette a condizioni differenti e costi aggiuntivi.
Si prega di notare che, ai sensi del regio decreto 933/2021, in vigore dal 1° febbraio 2025, gli hotel in Spagna potrebbero richiedere determinate informazioni personali al momento del check-in, tra cui, a titolo esemplificativo ma non esaustivo, documenti di identità, indirizzo, e-mail e numero di telefono per gli ospiti di età pari o superiore a 14 anni, nonché la prova della relazione con minori di 14 anni.
L’hotel accetta i seguenti metodi di pagamento:
Cash
Agumar Atocha: domande frequenti
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