Pousada Canto Da Lua - Macacos
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飯店快訊
最早入住時間： | 14:00 |
|---|---|
最晚退房時間： | 12:00 |
寵物 | 寵物禁止入住 |
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Pousada Canto Da Lua - Macacos
Situated in Nova Lima, Pousada Canto Da Lua - Macacos offers 4-star accommodation with a shared lounge, a terrace and a bar. The property has a year-round outdoor pool, sauna, hot tub and garden.
評價來源：
情侶
留言日期：2023年12月4日
入住日期：2023年12月
Excellent guesthouse.
Very good guesthouse. We were welcomed by Rejane, who made us very welcome. Everything is good at this inn. The chalet was very clean and the room was super cozy. Breakfast very good and prepared with great care.
情侶
留言日期：2024年2月19日
入住日期：2024年2月
Bad place and service
It's unfortunate that such a beautiful place is so neglected, poorly maintained and especially with management so arrogant and uninterested in the customer's well-being.
Completely moldy room, walls, headboard and curtains, pure mold. We immediately turned things on to see if everything would work, because the appearance was already terrible, and to our surprise, when we turned on the hot tub, the water had a very strong smell of sewage, a rotten smell invaded the room and We decided not to stay at the inn, we called reception and they confirmed the bad smell. We asked for the money back and they asked us to wait until Monday for the refund, I refused to leave without the money, besides the cost was not low at all, we drove for hours and even had to go somewhere else in a hurry so as not to miss our trip, with At great cost we were transferred to the owner Nely, extremely opportunistic and disrespectful, she said that the inn's policy was not to return the money and that we would have until 10/03 to use the reservation. I informed her that we are aware of the consumer code and that there was no possibility of leaving without the amount paid, and in a third attempt to take advantage, she said that she would make a proportion of the amount and that a daily rate would be charged, and we only entered and left. of the room, as there are no logical conditions for any human being to stay in that environment. More than an hour, until I threatened to file a police report, at that point, according to her, I became a nervous person, and that I was not welcome at her inn, unbelievable. A complete lack of respect, I had to make it very clear that I understand my rights as a consumer, and that no matter what “policy” she created, she would have to return my money. And so it was done, after a long time, he even asked to speak to my husband to try to fool him too, and he even tried to offend me to come out right. This place needs an inspection very urgently.
Completely moldy room, walls, headboard and curtains, pure mold. We immediately turned things on to see if everything would work, because the appearance was already terrible, and to our surprise, when we turned on the hot tub, the water had a very strong smell of sewage, a rotten smell invaded the room and We decided not to stay at the inn, we called reception and they confirmed the bad smell. We asked for the money back and they asked us to wait until Monday for the refund, I refused to leave without the money, besides the cost was not low at all, we drove for hours and even had to go somewhere else in a hurry so as not to miss our trip, with At great cost we were transferred to the owner Nely, extremely opportunistic and disrespectful, she said that the inn's policy was not to return the money and that we would have until 10/03 to use the reservation. I informed her that we are aware of the consumer code and that there was no possibility of leaving without the amount paid, and in a third attempt to take advantage, she said that she would make a proportion of the amount and that a daily rate would be charged, and we only entered and left. of the room, as there are no logical conditions for any human being to stay in that environment. More than an hour, until I threatened to file a police report, at that point, according to her, I became a nervous person, and that I was not welcome at her inn, unbelievable. A complete lack of respect, I had to make it very clear that I understand my rights as a consumer, and that no matter what “policy” she created, she would have to return my money. And so it was done, after a long time, he even asked to speak to my husband to try to fool him too, and he even tried to offend me to come out right. This place needs an inspection very urgently.
由匿名旅客提供
留言日期：2026年9月9日
入住日期：2026年9月
Experiência ótima, o quarto extremamente cheiroso e bem arrumado, ambiente extremamente limpo e bem cuidado. Café da manhã muito gostoso e todas as coisas bem novas .
由匿名旅客提供
留言日期：2026年9月5日
入住日期：2026年9月
Os funcionários são atenciosos. O café da manhã estava bom porém sem ovos ou fontes variadas de proteínas. Mas tinha suco de uva, iogurtes, pão de queijo, bolos, frutas. Faltou apenas suco natural e ovos. Quarto com infiltração na parede, teias de aranha perto da tv, móveis já bem combalidos… o frigobar novinho. Achei que a pousada precisa de mais cuidado com as proteções para crianças. Uma ribanceira e cercas não estão em bom estado. Quarto perto da estrada e um pouco barulhento durante o dia. Dormir foi bem tranquilo. Gostei mas acho que não recomendo.
由匿名旅客提供
留言日期：2026年7月15日
入住日期：2026年7月
Quarto limpo, equipe de funcionários muito prestativa, café da manhã bom, piscina e Jacuzzi limpas e bem cuidadas. Recomendo
位置
34009-111 巴西Nova LimaAlameda dos Mendes|距離市中心 9.64 公里
入住與退房
最早入住時間：
14:00
最晚退房時間：
12:00
實用資訊
寵物禁止入住
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Pousada Canto Da Lua - Macacos：常見問答
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