蓋澤爾超越飯店
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飯店快訊
最早入住時間: | 15:00 |
|---|---|
最晚退房時間: | 12:00 |
早餐 | 提供早餐 |
寵物 | 寵物禁止入住 |
兒童 | 此飯店歡迎孩童入住 |
設施與服務
Wi-Fi
停車
空調
機場巴士
24 小時接待中心
餐廳
更多蓋澤爾超越飯店相關資訊
蓋澤爾超越飯店
BEYOND by Geisel - is a luxury boutique hotel in front of Munich Town Hall. Guests can enjoy the on-site bar.
評價來源:

情侶
留言日 期:2026年5月4日
入住日期:2026年5月
How to get home
Because we appreciate a personal atmosphere, we chose this hotel for this Munich stay. The entrance is a bit hidden, in the hotel itself welcomes us a quiet relaxed atmosphere. Our room is facing Marienplatz and we can watch the hustle and bustle of the town hall. The room is very large, bath and shower, all very clean, minibar included. Breakfast is delicious, you get every wish fulfilled. The return trip to the airport is organized by the hotel, everything perfect. You can highly recommend this place, it's almost like having an apartment in Munich. The warmth of the staff contributes to the well-being.
飯店回應
留言日期:2026年6月8日
Dear Poldirosa,
Thank you so much for your thoughtful and detailed review.
We are very pleased that you chose our hotel for your stay in Munich and that you enjoyed the calm and welcoming atmosphere from the moment you arrived. It is wonderful to know that your room overlooking Marienplatz, the cleanliness and comfort, as well as our breakfast selection all contributed to a memorable visit. We are especially grateful for your kind comments about our team. Making our guests feel relaxed and well cared for is very important to us, and we are happy that this made your stay feel almost like having your own home in Munich.
We would be delighted to welcome you again on your next trip to Munich.
Warm regards
Your BEYOND by Geisel Team
Thank you so much for your thoughtful and detailed review.
We are very pleased that you chose our hotel for your stay in Munich and that you enjoyed the calm and welcoming atmosphere from the moment you arrived. It is wonderful to know that your room overlooking Marienplatz, the cleanliness and comfort, as well as our breakfast selection all contributed to a memorable visit. We are especially grateful for your kind comments about our team. Making our guests feel relaxed and well cared for is very important to us, and we are happy that this made your stay feel almost like having your own home in Munich.
We would be delighted to welcome you again on your next trip to Munich.
Warm regards
Your BEYOND by Geisel Team
情侶
留言日期:2026年6月4日
入住日期:2026年6月
Excellent location — but absolutely not a 5-star hotel experience
⸻
Excellent location — but absolutely not a 5-star hotel experience
The hotel has an excellent location, directly above Marienplatz, which is by far its main advantage. However, guests should know that this is a very small hotel with only 19 rooms, located on the 5th and 6th floors of an office building. From the outside, it is almost impossible to tell there is a hotel there. Cars and taxis also cannot reach the entrance, as the area is closed to traffic. The drop-off point is about 100 meters away, which is manageable, but not very convenient with several suitcases.
The hotel presents itself as a luxury 5-star property, but in our experience it does not provide anything close to that level. The main issue was the clear lack of staff. During many hours of the day, especially in the afternoon and evening, there was only one staff member at reception, responsible for welcoming new guests, showing rooms and handling all guest requests at the same time.
Our room was modern and comfortable, but there was no kettle or coffee machine. The refrigerator in the room was broken, and even after a technician came, it was not fixed. Since we had essential personal items that needed refrigeration, I had to store them in the general kitchen refrigerator and wait each time for the only staff member at reception to bring them to me.
I asked to speak with a manager about possible compensation, but although I was told the matter would be handled, nobody got back to me.
Housekeeping also did not feel like a 5-star hotel: no evening service, no turndown service, no proactive towel replacement. Breakfast is served in a small area with armchairs and low tables, which also did not feel like a luxury hotel experience.
This is not a bad hotel: the location is excellent, the room was pleasant, and some staff members were kind. But the service and operation are absolutely not suitable for a 5-star luxury hotel, especially at the very high price we paid. Anyone booking should know what to expect
Excellent location — but absolutely not a 5-star hotel experience
The hotel has an excellent location, directly above Marienplatz, which is by far its main advantage. However, guests should know that this is a very small hotel with only 19 rooms, located on the 5th and 6th floors of an office building. From the outside, it is almost impossible to tell there is a hotel there. Cars and taxis also cannot reach the entrance, as the area is closed to traffic. The drop-off point is about 100 meters away, which is manageable, but not very convenient with several suitcases.
The hotel presents itself as a luxury 5-star property, but in our experience it does not provide anything close to that level. The main issue was the clear lack of staff. During many hours of the day, especially in the afternoon and evening, there was only one staff member at reception, responsible for welcoming new guests, showing rooms and handling all guest requests at the same time.
Our room was modern and comfortable, but there was no kettle or coffee machine. The refrigerator in the room was broken, and even after a technician came, it was not fixed. Since we had essential personal items that needed refrigeration, I had to store them in the general kitchen refrigerator and wait each time for the only staff member at reception to bring them to me.
I asked to speak with a manager about possible compensation, but although I was told the matter would be handled, nobody got back to me.
Housekeeping also did not feel like a 5-star hotel: no evening service, no turndown service, no proactive towel replacement. Breakfast is served in a small area with armchairs and low tables, which also did not feel like a luxury hotel experience.
This is not a bad hotel: the location is excellent, the room was pleasant, and some staff members were kind. But the service and operation are absolutely not suitable for a 5-star luxury hotel, especially at the very high price we paid. Anyone booking should know what to expect
由匿名旅客提供
留言日期:2026年6月1日
入住日期:2026年5月
Big room. Convenient location on the plazza, but hard to reach by car. You have to park the car in the garage and walk with your suitcases. Entry a bit hard to find. On the 5th floor of a building. Shower was amazing. Breakfast was way overpriced. 8 euros for 4 teaspoons of fruit salad.
情侶
UK
留言日期:2025年9月13日
入住日期:2025年9月
Not a 5* entrance but good rooms.
Good reviews everywhere however upon arrival the entrance did not exactly look imposing! Located on the 5th Floor (lift & stairs) the actual hotel entrance was better however not exactly 5* compared to big chains. As usual passports were required however I found it disconcerting that they also wanted to keep my credit card during the check in process (I declined). Described as “luxury boutique” with 19 rooms. Ours was a very nice room, great central location overlooking the old town hall, good for shopping / sightseeing etc. In room mini bar was nothing much, comfortable bed / linen, nice shower / bath (junior suite), decent soundproofing. Good sized TV (BBC / Sky). Decent working desk, library, nibbles available too. Our room was up a stairway (disabled access??). There was no magnifying vanity mirror in the bathroom (the hotel website states there is a makeup mirror provided. My wife asked for one however it never arrived). Overall the location is great, room size was good but you have to question whether it really is 5*; not at all bad but for the money it’s questionable.
飯店回應
留言日期:2025年9月22日
Thank you for taking the time to share your detailed feedback following your recent stay at BEYOND by Geisel
We’re pleased to hear that you enjoyed the comfort of your junior suite, our central location and the hotel amenities. It’s wonderful to hear that you found the room well-suited for both relaxation and sightseeing.
We also appreciate your constructive comments regarding the areas where your experience did not fully meet expectations. While we strive to create a unique boutique experience that blends character and comfort, we understand that our entrance and setting may differ from hotels.
Regarding the request to hold your credit card during check-in, we apologize for any discomfort this caused. Please know this is a standard pre-authorization process used to ensure a smooth and secure stay for our guests.
We’re truly sorry to hear that the makeup mirror requested was not delivered — this is not in line with the level of service we aim to provide and we will investigate what went wrong in this instance to ensure better follow-through in the future.
Your feedback is invaluable in helping us improve and we thank you for highlighting both what you enjoyed and where we can do better. We hope to have the opportunity to welcome you back and deliver an experience that more fully reflects our commitment to high standards.
Warm regards, Jana
We’re pleased to hear that you enjoyed the comfort of your junior suite, our central location and the hotel amenities. It’s wonderful to hear that you found the room well-suited for both relaxation and sightseeing.
We also appreciate your constructive comments regarding the areas where your experience did not fully meet expectations. While we strive to create a unique boutique experience that blends character and comfort, we understand that our entrance and setting may differ from hotels.
Regarding the request to hold your credit card during check-in, we apologize for any discomfort this caused. Please know this is a standard pre-authorization process used to ensure a smooth and secure stay for our guests.
We’re truly sorry to hear that the makeup mirror requested was not delivered — this is not in line with the level of service we aim to provide and we will investigate what went wrong in this instance to ensure better follow-through in the future.
Your feedback is invaluable in helping us improve and we thank you for highlighting both what you enjoyed and where we can do better. We hope to have the opportunity to welcome you back and deliver an experience that more fully reflects our commitment to high standards.
Warm regards, Jana
家庭旅客
留言日期:2025年8月9日
入住日期:2025年8月
Great hotel, amazing staff!
What an amazing place to stay! Centrally located right near Marienplatz, friendly and helpful staff, and great rooms and amenities. Jana was so helpful when we arrived straight off our international flight at 7:00 am and everyone made us feel so welcome. My teenagers loved it, we loved watching the Glockenspiel through the open windows and we were sad to leave everyone behind after a week there. My family and I highly recommend!
飯店回應
留言日期:2025年8月14日
Thank you so much for your kind and detailed review! We're truly delighted that you and your family had such a memorable stay with us.
It’s wonderful to hear that our central location, amenities, and welcoming team—especially Jana—made such a positive impression. We know how important a smooth arrival can be after a long international journey, and we’re so glad Jana was able to help you settle in comfortably.
It means a lot to know your teenagers enjoyed the experience as well—and there’s nothing quite like watching the Glockenspiel from your window! We were just as sad to see you go, and we hope to welcome you back again very soon.
Warmest regards,
Clara
It’s wonderful to hear that our central location, amenities, and welcoming team—especially Jana—made such a positive impression. We know how important a smooth arrival can be after a long international journey, and we’re so glad Jana was able to help you settle in comfortably.
It means a lot to know your teenagers enjoyed the experience as well—and there’s nothing quite like watching the Glockenspiel from your window! We were just as sad to see you go, and we hope to welcome you back again very soon.
Warmest regards,
Clara
地點絕佳
80331 德國慕尼黑Altstadt-LehelMarienplatz 22|距離市中心 0.13 公里
入住與退房
最早入住時間:
15:00
最晚退房時間:
12:00
實用資訊
此飯店歡迎孩童入住
請聯絡飯店,詢問有關新增額外床位的問題。
3 歲(含)以下
免費
寵物禁止入住
提供早餐
客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意,特殊要求將視實際狀況安排,有可能會產生額外費用。 因應新冠肺炎(COVID-19)疫情,此住宿現已實施額外的安全與衛生措施。 請提前告知BEYOND by Geisel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方,或透過確認函上提供的聯絡資料直接與住宿處聯繫。
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