馬拉喀什艾奎特酒店
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飯店快訊
最早入住時間: | 14:00 |
|---|---|
最晚退房時間: | 10:00 |
寵物 | 寵物禁止入住 |
設施與服務
Wi-Fi
空調
機場巴士
游泳池
健身中心
Spa
更多馬拉喀什艾奎特酒店相關資訊
馬拉喀什艾奎特酒店
Equity Point Marrakech is located in the heart of the Medina, near the famous Jamaâ El Fna Square. Its rooftop terrace provides amazing views of the area. The guestrooms are well furnished and can sleep from 4 to 8 guests.
評價來源:
其他
留言日期:2026年6月16日
入住日期:2026年6月
Good stay
Overall, a very pleasant stay. The staff is welcoming, available, and always smiling, which makes the experience even more enjoyable. The location is ideal, well-situated, and convenient for getting around or exploring the surroundings.
The on-site restaurant is also a nice surprise: the dishes were good and well-presented.
One small point to improve: the bathroom doors make a rather unpleasant noise, which can be a bit bothersome.
The on-site restaurant is also a nice surprise: the dishes were good and well-presented.
One small point to improve: the bathroom doors make a rather unpleasant noise, which can be a bit bothersome.
飯店回應
留言日期:2026年6月24日
Hey Farah,
Thanks a lot for sharing your experience with us! It’s great to hear that you enjoyed your stay — especially our team’s friendliness, the convenient location, and the restaurant dishes. That really makes our day.
We totally get what you mean about the bathroom doors. Sometimes little details like that can make a big difference in comfort. We’ve already shared this with our maintenance crew so they can check the fittings and make sure those doors open and close quietly from now on.
Next time you’re around, we’d love to have you stay again and see the improvement for yourself. Thanks for helping us make the place even better!
Warm regards,
Guest Experience Team
- We care at Equity Point
Thanks a lot for sharing your experience with us! It’s great to hear that you enjoyed your stay — especially our team’s friendliness, the convenient location, and the restaurant dishes. That really makes our day.
We totally get what you mean about the bathroom doors. Sometimes little details like that can make a big difference in comfort. We’ve already shared this with our maintenance crew so they can check the fittings and make sure those doors open and close quietly from now on.
Next time you’re around, we’d love to have you stay again and see the improvement for yourself. Thanks for helping us make the place even better!
Warm regards,
Guest Experience Team
- We care at Equity Point
獨遊旅客
留言日期:2026年4月18日
入住日期:2026年3月
Stressful experience and unprofessional
I had a very disappointing experience staying at this hostel from March 19th to March 24th.
Before arriving, I arranged a taxi through the hostel and received confirmation twice that it was booked. The taxi never showed up. As a solo female traveler arriving in a new place, this felt very unsafe and stressful.
When I got to the hostel, they couldn’t find my reservation—even though I showed my confirmation. While standing at reception, I checked Hostelworld and saw that my booking had been cancelled without my consent.
I had originally booked an all-female dorm and paid a deposit. Instead of fixing their mistake, I was told to make a new booking and pay another deposit. I never got the first deposit back—and I didn’t receive the second one back either.
On top of that, I was placed in a mixed dorm, despite specifically booking a female-only room. Other guests later told me that this type of dorm doesn’t even exist at the hostel, which is very misleading.
I tried to resolve this directly, but the hostel has not responded to my messages or refunded my money.
Overall, this experience was stressful, poorly handled, and unprofessional. I would not recommend staying here.
Before arriving, I arranged a taxi through the hostel and received confirmation twice that it was booked. The taxi never showed up. As a solo female traveler arriving in a new place, this felt very unsafe and stressful.
When I got to the hostel, they couldn’t find my reservation—even though I showed my confirmation. While standing at reception, I checked Hostelworld and saw that my booking had been cancelled without my consent.
I had originally booked an all-female dorm and paid a deposit. Instead of fixing their mistake, I was told to make a new booking and pay another deposit. I never got the first deposit back—and I didn’t receive the second one back either.
On top of that, I was placed in a mixed dorm, despite specifically booking a female-only room. Other guests later told me that this type of dorm doesn’t even exist at the hostel, which is very misleading.
I tried to resolve this directly, but the hostel has not responded to my messages or refunded my money.
Overall, this experience was stressful, poorly handled, and unprofessional. I would not recommend staying here.
情侶
留言日期:2026年4月10日
入住日期:2026年4月
Disappointing experience
Disappointing experience: cumulative problems. Frustrating stay at this hotel. We had booked a superior room but received a standard, while being charged the higher rate. The refund was not made until after we reported it. The room was poorly insulated and located at the foot of the stairs, causing significant noise nuisance. A reminder about silence was only posted at reception.
Breakfast, very basic and without access to water, was proposed as a commercial gesture, but the overall experience lacked consideration and transparency
Breakfast, very basic and without access to water, was proposed as a commercial gesture, but the overall experience lacked consideration and transparency
情侶
留言日期:2026年4月2日
入住日期:2026年4月
A total nightmare – Avoid at all costs!
I strongly advise anyone against staying at this place. My experience was a nightmare from start to finish. Around 9:00 PM, water literally started leaking from the ceiling of my room.
After reporting the issue, instead of apologizing or offering a proper solution, they moved me to a second room that was in appalling hygienic conditions: it was filthy and had an unbearable smell of mold and sewage. When I pointed out that it was impossible to stay in such an environment, the staff refused to look for other solutions and were extremely rude and unprofessional. Unacceptable behavior and a health hazard.
After reporting the issue, instead of apologizing or offering a proper solution, they moved me to a second room that was in appalling hygienic conditions: it was filthy and had an unbearable smell of mold and sewage. When I pointed out that it was impossible to stay in such an environment, the staff refused to look for other solutions and were extremely rude and unprofessional. Unacceptable behavior and a health hazard.
獨遊旅客
NO
留言日期:2025年12月6日
入住日期:2025年12月
Do not stay here
Very unfriendly staff and racist that do not allow Moroccans to stay. Incredible that this can happen in Morocco. Do not stay here.
地點良好
40034 摩洛哥馬拉克美納拉80, Derb El Hammam Mouassine Marrakech Medina|距離市中心 1 公里
入住與退房
最早入住時間:
14:00
最晚退房時間:
10:00
實用資訊
寵物禁止入住
異性入住同一房間時,如果其中有一方是摩洛哥公民或兩人均為摩洛哥公民,將會被要求出示結婚證明,否則飯店有權拒絕入住。
根據摩洛哥政府政策和社會習俗,男女同住一間房且其中一人為摩洛哥人或穆斯林的,入住時需提供結婚證。
請聯絡飯店,詢問有關新增額外床位的問題。
馬拉喀什艾奎特酒店:常見問答
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