羅伊薩森特羅飯店
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飯店快訊
最早入住時間： | 15:00 |
|---|---|
最晚退房時間： | 11:00 |
寵物 | 寵物禁止入住 |
設施與服務
Wi-Fi
空調
機場巴士
餐廳
禁菸房
洗衣服務
更多羅伊薩森特羅飯店相關資訊
羅伊薩森特羅飯店
Offering free Wi-Fi, Roisa Centro is 10 minutes’ walk from the famous Gran Via Avenue. The property offers modern apartments and studios with air conditioning.
評價來源：
由匿名旅客提供
留言日期：2026年3月31日
入住日期：2026年3月
My room was amazing. It is like staying inside an apartment. Modern decor, double-sized bed, an eating area with stools, and a full kitchen including pans, dishes, and silverware, where you can actually cook. Washer/dryer included. Good-sized bathroom with great lighting. And the staff is EXTREMELY NICE!
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
家庭旅客
留言日期：2026年1月23日
入住日期：2026年1月
NOT SAFE
AVOID THIS HOTEL
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
團體旅客
留言日期：2026年1月2日
入住日期：2026年1月
Excellent
I am happy with my stay at Roisa Centro. Central area, very convenient to walk to, helpful and structured staff very clean.
We will definitely stay again!
We will definitely stay again!
由匿名旅客提供
留言日期：2025年12月17日
入住日期：2025年12月
The hotel was in a great location for us and we were really pleased with the communication and condition of the room. This was more like an apartment than a hotel room - in a good way. The facilities were top notch and everything was very clean. Madrid is a lovely city and on our next trip we will definitely be staying at the Rosia Centro.
由匿名旅客提供
留言日期：2025年12月1日
入住日期：2025年11月
This place was perfect for us. Convenient location, great amenities including the kitchen, and the room was clean. The staff was friendly and helpful, checking in a couple times throughout our stay to make sure everything was going well and we had everything we needed. Highly recommended.
地點良好
28015 西班牙馬德里MalasañaC. de San Bernardo, 87|距離市中心 1.41 公里
入住與退房
最早入住時間：
15:00
最晚退房時間：
11:00
實用資訊
寵物禁止入住
請注意，根據2025年2月1日生效的第933/2021號皇家法令，西班牙的飯店在辦理入住時可能會要求提供部分個人訊息，包括但不限於14歲及以上顧客的身分證件、地址、電子郵件和電話號碼，以及證明與14歲以下未成年人的關係。
請聯絡飯店，詢問有關新增額外床位的問題。