客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意,特殊要求將視實際狀況安排,有可能會產生額外費用。 此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。 請提前告知Ocean Serviced Apartments您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方,或透過確認函上提供的聯絡資料直接與住宿處聯繫。 客人需於入住前轉帳預付訂金,以作為訂房擔保。住宿處會在完成預訂後聯繫您,提供銀行轉帳相關指示。 A damage deposit of GBP 100 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. **Reception Hours and Contact Information** Reception is open daily from 09:00 to 17:00. An emergency contact number is available for urgent matters outside of these hours. **Key Collection and Self-Check-In Process** Keys must be collected from the left side of the Ocean Apartments reception, located on the ground floor of Block C at 2 Western Harbour Midway, Edinburgh, EH6 6PN. Ocean Apartments operates on a self-check-in basis. Guests are required to: - Submit a valid form of photo identification via email. - Complete a £100 security deposit pre-authorisation per apartment using the provided link. Please note, this is a virtual hold; the amount will be frozen on your account but not charged. Guests must contact the management team at least 24 hours prior to arrival to arrange the self-check-in process. Check-in instructions will only be issued once all requirements have been fulfilled. **Group Bookings Policy** Ocean Apartments maintains a strict *No Group* policy. We do not accept bookings for certain groups, including single-sex parties, hen, and stag groups. Additionally, we reserve the right to decline bookings from guests residing in EH postcodes and surrounding areas. **Children's Facilities** A child's high chair and/or travel cot can be provided upon request and subject to availability. Please note: bed linen is not supplied for cots. **Housekeeping** Please be aware that daily housekeeping is not provided. A weekly cleaning service is available for stays of 7 nights or longer. **Additional Information** - Breakfast packs are not available. - Smoking on-site is strictly prohibited and will incur an additional charge of £200. - This property does not accommodate hen, stag, or similar parties. **Arrival Information** Guests are kindly requested to inform Ocean Serviced Apartments of their expected arrival time in advance. This can be done via the Special Requests box at the time of booking or by contacting the property directly using the details provided in the booking confirmation.